Privacy Policy
Last updated: January 2025
Introduction
ComputerYear ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact details (email address, phone number, postal address)
- Payment information (processed securely through third-party payment processors)
- Order history and purchase information
- Account credentials and preferences
- Communication history with our support team
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website or search terms
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases and account
- Provide customer support and respond to inquiries
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Detect and prevent fraud or security issues
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Payment processors, shipping carriers, email service providers
- Business Partners: Manufacturers for warranty processing
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights (GDPR)
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
Cookies
We use cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
International Data Transfers
Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your information.
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: privacy@computeryear.co.uk
- Phone: +44 203 4888343
- Address: 85, Great Portland Street, London, UK, W1W 7LT