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Returns & Exchanges

We want you to be completely satisfied with your purchase

30-Day Return Policy

Not satisfied? Return your purchase within 30 days for a full refund or exchange.

Return Requirements

Unused & Unopened

Items must be in original condition with all packaging, accessories, and documentation

Within 30 Days

Returns must be initiated within 30 days of delivery

Original Receipt

Keep your order confirmation or receipt for returns

How to Return an Item

1

Initiate Return

Log into your account and select the order you wish to return. Click "Request Return" and provide a reason.

2

Receive Return Label

We'll email you a prepaid return shipping label within 24 hours.

3

Pack & Ship

Securely pack the item in its original packaging and attach the return label.

4

Get Your Refund

Once we receive and inspect your return, we'll process your refund within 5-7 business days.

Exchanges

Need a different size, color, or model? We're happy to help you exchange your item for something that better suits your needs.

Exchanges follow the same process as returns. Simply select "Exchange" when initiating your return and specify what you'd like instead.

Non-Returnable Items

Digital software licenses (once activated)
Opened software packages
Custom-built PCs (unless defective)
Items without original packaging or missing components

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We'll arrange a free return and send a replacement or issue a full refund.